Apple has attributed the excessive heating of its recently released iPhone 15 models to a software bug and issues related to apps like Instagram and Uber.
The company announced over the weekend that it is working on an update to its iOS17 system, which powers the iPhone 15 lineup, in order to prevent the devices from becoming uncomfortably hot. Apple is also collaborating with the apps that are running in ways that “cause them to overload the system.”
Meta Platforms-owned Instagram modified its social media app earlier this week to prevent it from overheating on the latest iPhone operating system. However, Uber and other apps like the video game Asphalt 9 are still in the process of rolling out their updates, according to Apple.
Although the firm did not provide a specific timeline for the release of its own software fix, it stated that no safety issues should prevent iPhone 15 owners from using their devices while waiting for the update.
“We have identified a few conditions which can cause iPhone to run warmer than expected,” Apple said in a brief statement following reports of overheating complaints on online message boards. The company also noted that it is not uncommon for iPhones to become uncomfortably hot during the initial days of use or when they are being restored with backup information stored in the cloud – issues that Apple already alerts users about.
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The devices can also heat up when using apps such as video games and augmented reality technology that require significant processing power. However, the heating issues with the iPhone 15 models have exceeded those typical situations.
Apple emphasized that the problem is not related to the titanium casing used in the new models, as opposed to the stainless steel used in older smartphones.
Additionally, Apple dismissed speculation that the overheating problem might be attributed to the shift from its proprietary Lightning charging cable to the USB-C port, a change made to comply with EU regulations.
